Capture property enquiries consistently
Keep the enquiry source and contact together, review duplicates and assign a property advisor. Confirm each live source separately rather than assuming that a portal label means a native integration.
Record the next viewing follow-up
Use the lead record to capture the next action and current discussion stage. Shared notes help another advisor understand the request when ownership changes.
Review the unassigned queue
Managers can review unassigned lead age, overdue follow-ups and source completeness. Evaluate these actions with synthetic property enquiries before using customer records.
About this product
Aura Command is built and operated by AuraCube. Product documentation by Hamees Momin for AuraCube. Contact our team for workflow and implementation questions.